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Digital Communications Assistant – Winter 2021

Digital Communications Assistant – Winter 2021

Summary

Become an integral member of the Graduate Student Society in the development and management of UBC GSS’ online presence! The GSS represents the 10,000 graduate students at UBC Vancouver. We get graduate students talking about important issues and inspire them to enjoy an active and balanced campus life.

Effective, appealing communication is central to our mission of building a friendly and approachable community for all UBC graduate student communities.

Working with the Marketing and Communications Director and the Visual Communications Assistant, you will be furthering the GSS Brand and helping us effectively engage the UBC graduate student community.

ROLES AND RESPONSIBILITIES

Website & Blog:

  • Develops an editorial calendar that identifies the content type (e.g. GSS articles, interviews, etc.) and outlines a publishing schedule for the GSS’ blog
  • Produces and manages content assets for the websites, including copy, images, and other documents, as provided by the Communications and Marketing Director or gathered from other team members at the direction of the Director
  • Other duties as required

Social Media:

  • Develops an editorial calendar that identifies the content type (e.g. GSS updates, events, tips, elections, UBC news) and outlines a publishing schedule for the GSS’ social media channels
  • Searches for post content, including copy, images, videos, and other information relevant to UBC graduate students and their interests
  • Publishes regular updates on GSS’ social media platforms, such as Facebook Page, Facebook Events, Twitter, Instagram, and YouTube
  • Creates analytics reports, such as engagement rates from Facebook and Instagram Insights and Twitter Analytics
  • Researches and identifies potential trends and applications to enhance GSS social media experience
  • Other duties as required

TRAINING AND ORIENTATION

  • The student will receive an Orientation to the work of the GSS from the General Manager covering areas like the structure of the team, function of the society as well as practical areas like health and safety.
  • The Communications and Marketing Director will provide an orientation to the online communications activities of the Society, and the brand guidelines.
  • Ongoing training and supervision is provided by the Communications and Marketing Director

NETWORKING AND MENTORSHIP OPPORTUNITIES

  • Experience working in a communications environment, meeting other communications professionals on campus and gathering knowledge from professional staff.
  • Working with graduate student executives. An opportunity to understand more about their work and how student run societies operate
  • The opportunity to attend in-house training and events organized for graduate students.
  • General career mentorship from the Communication and Marketing Director in areas such as: interacting successfully with staff and faculty, developing a portfolio, and advice about future job applications.

SUPPORT AND EVALUATION

  • The student will work in the same office as the Communications and Marketing Director and communication, questions, ideas and suggestions are encouraged. They are an essential part of a good communications team.
  • Weekly opportunities to meet one on one with supervisor to discuss performance.
  • At the end of the period and possibly after the completion of individual projects there will be a general debrief about the role. This is an opportunity discussion, suggestions for improvements and recognition of successes.

WORKPLACE SKILLS AND PERSONAL DEVELOPMENT

For students interested in working in digital publishing, social media or communications fields, working as part of a team delivering integrated marketing and communications campaigns is invaluable. This work provides hands on experience that relates directly to real world jobs in the journalism or social media fields.

By the end of the work term, the Digital Communications Assistant will have gained:

General Skills:

  • Experience of working in a professional office environment, serving the needs of graduate students
  • Enhanced communication skills. By being a member of a team, the Digital Communications Assistant will enhance their listening skills and ability to communicate ideas clearly.
  • Increased confidence in leadership skills by taking the initiative on developing editorial and social media projects independently
  • Effective time management skills by managing deadlines and learning how to prioritize urgent items.
  • Students will learn to problem solve proactively to research meet deadlines and support campaigns.

Specific skills in this role:

  • Hands on experience of working on marketing and communications campaigns for graduate students
  • Experience of development and management of blog articles and social media campaigns
  • Deeper understanding of website analytics, social media marketing and measurement
  • The opportunity to develop items for a portfolio, that can support coursework or future job applications, for example a specific module or campaign on social media channels

GENERAL QUALIFICATIONS

General:

  • A UBC graduate student preferred
  • Excellent team player and self-motivated learner
  • Strong time management and project coordination skills
  • Strong written and verbal communication skills
  • Excellent Attention to detail
  • Ability to work independently with minimal supervision

Website & Blogging:

  • Education or experience in journalism, marketing, communications, or related fields
  • Experience with web graphics and design preferred
  • Experience working with content management systems such as WordPress and plugins
  • Experience with using and configuring Google Analytics
  • A minimum of basic skills in writing HTML and CSS, and development software (e.g. Dreamweaver)
  • A solid understanding of or willingness to learn responsive/mobile user interface and user experience
  • Knowledge of PHP and mySQL databases is a bonus
  • Skills in coding or experience with managing mobile-enabled sites a bonus

Social Media:

  • Must have experience with social media platforms such as Facebook, Twitter, Instagram, YouTube, Flickr, and LinkedIn for non-personal accounts
  • Experience with using social media dashboard such as Hootsuite, as well as social media analytics, e.g. Hootsuite Analytics, Facebook and Instagram Analytics, and Twitter Analytics
  • Knowledge of the social media presence of various UBC departments and graduate student organizations preferred

ABOUT THE GSS

The GSS (Graduate Student Society) serves the 10,000 graduate students at UBC Vancouver, helping them have the best experience possible during their studies. We connect graduate students with campus resources, opportunities, and social events. We provide everything from individual support for students, to advocacy at provincial and federal levels on the most important issues graduate students face. The GSS is located at Thea Koerner House, which has been the center of graduate student life on campus since it was opened in 1962.

Ensuring an inclusive and diverse workplace is a key value of the GSS. We welcome people of diverse backgrounds, abilities, and perspectives, and are proud to promote a supportive work environment.

Start & End Dates
September 1, 2021 – August 31, 2022

Pay & Hours
Part-time (10 hours/week) – $22.23 per hour

Deadline to Apply
August 13, 2021

How to apply
UBC CareersOnline through the position title and ID number: WL W21 Digital Communications Assistant (890433)

Please submit a cover letter and resume (PDF) that details experience and training specifically relevant to the requirements of the position.

We thank all candidates in advance for their interests in the position. However, only those selected for interviews will be contacted. No phone calls or follow-up emails, please.

Study Room, Thea Koerner House, UBC

GSS Loft, Rm. 4202 of AMS Student Nest, UBC

Leon’s Lounge, Thea Koerner House, UBC

Thea’s Lounge, Thea Koerner House, UBC

Penthouse, Thea Koerner House, UBC